

You open your eyes at 5 AM.
Before your feet touch the floor, the thoughts start.
"Everyone else is ahead of me. That restaurant down the street has 10,000 Instagram followers. I have 200. My competitor just opened their third location. I'm still struggling with my first one. I'm so far behind. Maybe I'll never catch up."
Stop right there.
I need to tell you something important. Something true. Something that might change how you see your entire restaurant journey.
You are not far behind. You are closer than you think.
Let me explain why.
Here's what nobody tells you about success in the restaurant business:
When you look at successful restaurants, you only see where they are today. You don't see the five years of struggle they went through. You don't see the failed marketing campaigns. You don't see the months they almost closed. You don't see the mistakes they made.
You just see their success right now. And you compare that to where you are right now.
That's not fair to you.
Let me tell you a story.
I know a restaurant owner named Vikram. Five years ago, he felt exactly like you might feel today. Behind. Struggling. Watching other restaurants seem to succeed while he barely made enough to pay rent.
He told me, "I felt like I was running a race where everyone else had a head start. Like I'd never catch up."
But here's what Vikram didn't know at the time: He was actually doing all the right things. He was building relationships with customers. He was perfecting his recipes. He was learning about marketing. He was getting better every single day.
He just couldn't see the progress yet.
Today, five years later, Vikram has two locations. A loyal customer base. A team he's proud of. Good profits.
When did success happen for him? Was it sudden?
No. It happened slowly. So slowly he didn't even notice it at first. One day he looked up and realized: "Wait. I'm actually doing pretty well now. When did that happen?"
That's how success works. It sneaks up on you while you're busy working hard.
Let me tell you something that's 100% true:
If you're working hard on your restaurant every day, you're getting closer to success. Even if you can't see it yet.
Think about it like climbing a mountain. When you're climbing, you can't see the top. You just see the rocks in front of you. You don't know how close you are to the peak.
But every step up is progress. Every step gets you closer.
Your restaurant is the same way.
Every day you:
Serve good food to customers
Post something on social media
Train your staff a little better
Improve one recipe
Make one customer happy
Learn one new thing
You're getting closer. You're making progress. Even when it doesn't feel like it.
The problem isn't that you're far behind. The problem is that you can't see how close you are.
Here's something powerful I want you to understand:
The biggest decision you made wasn't yesterday or last week. It was years ago when you decided to start this restaurant.
That was your chess move. That was your big risk.
In chess, good players don't just think about the next move. They think five moves ahead. They make a move today that sets them up for success later.
You made that move when you opened your restaurant. Or when you took over the family business. Or when you decided to make it better.
That move is still working for you today. Every day that goes by, that decision becomes more valuable.
Think about it:
Five years ago, you didn't have:
The recipes you've perfected now
The customers who come back every week
The staff who know how to do their jobs
The experience of running a restaurant
The relationships with suppliers
The knowledge of what works and what doesn't
You've been building all of this. That's your chess move paying off.
Most people never make that move. They talk about opening a restaurant. They dream about it. They plan it.
But you? You did it. You're in the game. You're playing.
And that means you're already way ahead of most people who never even start.
As a restaurant owner, you have four special powers. You might not realize how powerful they are. But they're the foundation of everything.
Let me explain each one:
You know how to be kind to people. This sounds simple, but it's rare.
When a customer walks in tired after a long day, you smile at them. When someone can't decide what to order, you help them patiently. When a child makes a mess, you tell the parents it's okay.
Kindness is what makes customers come back. Not just the food. Not just the price. The way you make them feel.
I know a restaurant owner who always remembers his regular customers' names. Just their names. That's it. But customers tell their friends, "You have to go to this place. The owner knows my name!"
Something so small. But so powerful.
You've mastered this. That's your first power.
Running a restaurant is chaos. The kitchen is hot. Orders are coming fast. Someone called in sick. A customer is upset. The delivery is late.
But you stay calm. You solve problems one at a time. You don't panic.
Calmness is what keeps your team working well. When you're calm, they're calm. When you panic, they panic.
Your team watches you. When there's a problem and you stay calm and handle it, they learn to do the same.
That calmness? That's a superpower. Not everyone has it. You do.
This is my favorite one.
Unreasonable hospitality means you go beyond what people expect. You do more than you have to. You surprise people with how much you care.
Maybe you give a free dessert to a family celebrating a birthday. Maybe you pack extra sauce because you know a customer loves it. Maybe you remember that someone asked for extra spicy last time and you make it that way without them asking again.
Unreasonable hospitality is what turns customers into fans. Fans tell everyone. Fans come back forever. Fans defend you when someone says something bad.
You do this naturally. It's who you are. That's your third power.
You can look at someone and understand them. This is a gift.
You can tell when someone is enjoying their food. You can tell when someone wants to talk or wants to be left alone. You can tell when your staff member is having a bad day. You can tell when a customer is going to complain before they even say anything.
Reading people helps you make everyone comfortable. You know what each person needs. You give it to them before they ask.
This is why some restaurants feel warm and welcoming while others feel cold. It's not the furniture. It's not the decorations. It's that the owner can read people and make them feel good.
You have this power. Use it every day.
Let me tell you about two types of restaurant owners I see:
Type 1: The Praise-Seekers
These owners need constant approval. They need their family to say "good job" every day. They need customers to praise them. They need other restaurant owners to recognize them. They need awards and reviews and attention.
When they get praise, they work hard. When they don't get praise, they feel sad and lose motivation.
Their happiness goes up and down based on what other people say.
Type 2: The Mission-Driven
These owners don't need praise. Don't get me wrong - they appreciate it when it comes. But they don't need it to keep going.
They wake up every day with a mission: Make the best restaurant possible. Serve the best food. Take care of customers. Build something great.
They want good people around them who work on this mission together. They don't need emotional support or acceptance from others. They just need team members who care about the work.
Their happiness comes from doing the work well. Not from what other people say about it.
Which type are you?
Here's the truth: Type 2 owners build better restaurants. Not because they're smarter or work harder. But because they're more stable. They don't get distracted by praise or criticism. They just keep building.
If you're Type 1 right now, that's okay. You can become Type 2. How?
Stop checking what people say about you so much. Stop comparing yourself to others. Stop waiting for someone to tell you you're doing good.
Instead, decide for yourself: Am I doing good work today? Am I serving good food? Am I treating people well? Am I getting better?
If the answer is yes, that's all that matters.
Let me tell you something that will make you see your restaurant differently:
You provide three of the most important human needs in one place: Food, Social Connection, and Community.
Think about that.
Food: Everyone needs to eat. But eating at a restaurant isn't just about food. It's about experiencing flavors, enjoying a meal someone else cooked, trying new things.
Social Connection: Humans need to be around other humans. We need to talk, laugh, celebrate together. Your restaurant is where people do this. Where families have dinners. Where friends catch up. Where couples have dates. Where coworkers celebrate.
Community: People want to feel like they belong somewhere. Your restaurant can be that place. Where regulars know each other. Where the owner knows their names. Where it feels like home.
In the future, people will want these things even more. Right now, many people feel lonely. They work from home. They order everything online. They stay inside.
But humans need connection. They need to be around other people. They need places like your restaurant.
You're not just selling food. You're providing something much more important. You're giving people a place to connect, to celebrate, to feel good, to be together.
That's powerful. That's important. That's something to be proud of.
Here's something that bothers many restaurant owners:
"Why don't customers come in more often? Why do they order delivery instead of eating here? Why do they post pictures of other restaurants but not mine? Why don't they act the way I want them to?"
Let me tell you the truth that will set you free from this worry:
Everyone is different. And that's okay. In fact, it's good.
Some customers want to dress up and dine in. Some want to eat at home in their pajamas. Some want to post pictures on Instagram. Some just want to eat quietly. Some come every week. Some come once a year.
They're all doing what makes them happy. And what makes them happy is different every single day.
Monday they might want delivery. Friday they might want to dine out. It changes.
You can't control this. You can't make everyone act the same way.
Your job isn't to control customers. Your job is to serve them however they want to be served.
You want dine-in? Great, we have a beautiful space for you.
You want delivery? Perfect, we'll bring it to you hot and fresh.
You want takeaway? Wonderful, we'll pack it carefully.
You want to celebrate? Amazing, we'll make it special.
You want a quiet meal? No problem, we'll let you enjoy in peace.
When you accept that everyone is different and serve them all well, you win.
Stop fighting against how people are. Work with it instead.
Here's something every restaurant owner must understand:
The world is constantly changing. Your business is constantly developing. Your life is constantly moving forward.
This isn't a problem. This is actually good news.
Think about how much has changed in restaurants in the last 10 years:
Instagram and food photos became huge
Online ordering became normal
Google reviews became important
Food delivery apps changed everything
QR code menus appeared
Digital payments became common
Social media marketing became necessary
Some restaurant owners look at all this change and feel overwhelmed. "It's too much! Too fast! I don't understand it all!"
But other restaurant owners see opportunity. "Great! New ways to reach customers! New ways to serve them! New ways to grow!"
The difference isn't the changes. The difference is the attitude about the changes.
Yes, things will seem new to you. That's okay. That's actually a good thing.
New things mean new opportunities. New ways to succeed. New paths to growth that didn't exist before.
When your parents or grandparents ran restaurants, they couldn't reach thousands of people with one Instagram post. They couldn't get reviews from customers all over the world. They couldn't take online orders. They couldn't show videos of their cooking.
You can do all of this. That's amazing!
Yes, it's different. Yes, you have to learn. But you're capable of learning. You learn new recipes. You learn new cooking techniques. You learn how to manage staff.
You can learn this too.
Here's a simple way to think about adapting:
Every day, do one thing differently than you did yesterday.
That's it. Not 10 things. Not everything all at once. Just one thing.
Monday: Try posting a different type of photo on Instagram.
Tuesday: Change how you greet customers when they walk in.
Wednesday: Ask your staff for ideas about how to improve.
Thursday: Try a new recipe or modify an old one.
Friday: Respond to a review you've been putting off.
Saturday: Talk to a customer and ask what they love and what could be better.
Sunday: Think about one thing you learned this week and write it down.
Small changes every day create big improvements over time.
You don't have to transform your entire restaurant overnight. You just have to get a little bit better every single day.
In one year, you'll look back and be amazed at how much you've changed and improved.
Let me tell you about the most important skill you can develop as a restaurant owner: Self-awareness.
Self-awareness means you understand yourself. Your strengths. Your weaknesses. Your emotions. Your patterns.
Self-aware restaurant owners know:
When they're making decisions from fear instead of logic.
When they're tired and need rest before making big choices.
When they're good at something and should do more of it.
When they're weak at something and should get help.
When they're about to react emotionally and need to pause.
When they're being too hard on themselves and need to be kinder.
Let me give you an example:
A restaurant owner named Meera noticed a pattern. Every time someone gave her criticism, she got angry and defensive. She would argue with the person. Make excuses. Refuse to listen.
But then she started practicing self-awareness. She noticed: "Oh, when someone criticizes me, I immediately get defensive. That's my pattern."
Once she saw the pattern, she could change it. The next time someone criticized her food, she felt that defensive feeling rising. But she paused. She breathed. She said to herself, "This is my pattern. Don't react automatically. Listen instead."
She listened to the customer's complaint. And actually, they were right! The dal had been too salty that day.
She thanked them, fixed the problem, and gave them a better dish.
That's the power of self-awareness. You can change your automatic reactions.
Here's how to get better at this:
1. Notice your emotions: When you feel angry, sad, scared, or frustrated, just notice it. Say to yourself: "I'm feeling angry right now." That's it. Just notice.
2. Ask yourself why: "Why am I feeling this way? What triggered it?" Sometimes you'll realize your emotion isn't really about the current situation. It's about something else.
3. Pause before reacting: When something happens, count to five before you respond. This tiny pause gives your brain time to think instead of just reacting.
4. Ask for feedback: Ask your staff, your family, your friends: "What am I good at? What should I work on?" Listen to what they say without getting defensive.
5. Reflect daily: At the end of each day, think: "What went well today? What could I have done better? What did I learn?"
This isn't complicated. You don't need a therapist or a course. You just need to pay attention to yourself.
The more you understand yourself, the better decisions you make.
Self-awareness helps you understand yourself. Self-control helps you manage yourself.
Self-control means:
You don't yell at your staff even when you're angry.
You don't eat all the profit by spending it on unnecessary things.
You don't skip marketing because you feel lazy.
You don't make big decisions when you're emotional.
You don't give up when things get hard.
Self-control is what separates successful restaurant owners from unsuccessful ones.
Two restaurant owners face the same problem: Sales are down this month.
Owner 1 panics. Gets depressed. Stops trying. Makes emotional decisions like suddenly dropping all prices.
Owner 2 stays calm. Analyzes why sales are down. Makes a plan. Takes action. Adjusts the plan if needed.
Same problem. Different self-control. Completely different outcome.
Here's how to get stronger at this:
1. Set clear rules for yourself: "I will not make big decisions after 9 PM when I'm tired." "I will not respond to bad reviews when I'm angry." "I will save 10% of profit every month no matter what."
2. Delay immediate gratification: When you want to buy something expensive for the restaurant, wait three days. If you still want it after three days, then consider it.
3. Remove temptations: If you waste time on your phone during work, leave your phone in the office when you're in the kitchen. Can't be tempted by what isn't there.
4. Practice saying no: To customers who want special treatment that isn't fair to others. To staff who want things that don't make business sense. To yourself when you want to skip important tasks.
5. Build good habits: The more you do something the right way, the easier it becomes. Self-control becomes automatic.
Self-control is like a muscle. The more you use it, the stronger it gets.
Resilience means you bounce back when something bad happens.
In the restaurant business, bad things happen all the time:
A bad review. A slow month. A staff member quits. Equipment breaks. A competitor opens nearby. A customer complains. Costs go up. A pandemic hits.
The restaurant owners who succeed aren't the ones who avoid problems. They're the ones who keep going despite problems.
Let me tell you about a restaurant owner named Priya.
In 2020, the pandemic hit. Indoor dining shut down. Her sales dropped by 80% overnight. She thought she would have to close.
But Priya was resilient. She didn't give up. She pivoted. She started doing delivery and takeaway only. She learned how to use Instagram properly. She created meal kits people could cook at home. She stayed in touch with her customers.
It was hard. Really hard. But she kept going. She adapted. She survived.
Today, her restaurant is stronger than ever. She has a huge online following. She has multiple revenue streams. She's even helping other restaurant owners learn what she learned.
That's resilience. That's the ability to keep going when things get hard.
Here's how to become more resilient:
1. Remember: This is temporary. Every problem passes eventually. Sales will go back up. The equipment will be fixed. The bad month will end. Nothing lasts forever.
2. Focus on what you can control. You can't control the economy. But you can control your menu, your service, your marketing, your attitude.
3. Have a support system. Talk to other restaurant owners. They understand what you're going through. You don't have to go through hard times alone.
4. Learn from every problem. Don't just survive problems. Learn from them. Get stronger because of them. Every challenge teaches you something.
5. Take care of yourself. Resilience is easier when you're rested, healthy, and not overwhelmed. Sleep. Exercise. Take breaks. You can't keep going if you're completely burned out.
Resilience isn't about being tough all the time. It's about falling down and getting back up. Every single time.
I mentioned chess earlier. Let me explain this more.
Chess masters don't just think about the move they're making right now. They think several moves ahead. They see patterns. They make moves today that set them up for success later.
You need to think the same way about your restaurant.
Don't just think about today. Think about six months from now. One year from now. Five years from now.
The marketing you do today might not bring customers tomorrow. But it builds awareness that brings customers next month.
The staff training you do today might feel like a waste of time. But it creates a great team that makes you successful next year.
The money you save today might feel like a sacrifice. But it gives you security when unexpected problems happen.
The recipe you perfect today might not seem important. But it becomes your signature dish that people talk about for years.
Every action you take today is a chess move that affects your future.
Ask yourself constantly: "Is this action setting me up for future success? Or just solving today's problem?"
Both are important. You need to handle today. But you also need to build for tomorrow.
Let me bring this all together.
You started this article maybe feeling behind. Feeling like you're not successful yet. Feeling like other restaurants are doing better than you.
But now I want you to understand this truth:
You're already winning. You're already successful. You just don't see it yet.
You're winning because:
You took the risk to start a restaurant (most people never do)
You show up every day and work hard
You're learning and improving constantly
You care about your customers and staff
You're building something valuable
You're providing food, connection, and community to people
You're getting better every single day
Success isn't a finish line you cross one day. Success is the journey. Success is the work you're doing right now.
You're not behind. You're exactly where you need to be right now. And you're getting closer to your goals every single day.
The restaurant you dream of having? You're building it right now. Today. With every customer you serve, every dish you perfect, every staff member you train, every problem you solve.
You can't see the full picture yet. You're too close to it. But five years from now, you'll look back and see how far you've come. You'll be amazed at what you built.
So keep going. Keep working. Keep improving. Keep believing in yourself.
You're closer than you think.
Stop looking at what they're doing. Seriously. Unfollow them on social media if you need to. Focus only on your own restaurant.
Every time you catch yourself thinking "They're doing better than me," stop that thought. Replace it with "I'm making progress on my own path."
Your journey is yours. Their journey is theirs. They're not connected.
You don't. Nobody knows for sure if a decision is right until after they make it and see what happens.
The goal isn't to make perfect decisions. The goal is to make the best decision you can with the information you have right now. Then learn from the results.
Even "wrong" decisions teach you valuable lessons. So either way, you win.
This is normal. Results take time. Keep working. Keep improving. The results will come.
Think of it like planting seeds. You plant them, water them, and wait. You don't dig them up every day to check if they're growing. You trust the process.
Your hard work is like those seeds. They're growing underground. You just can't see them yet.
Remember why you started. Remember the big picture. Remember that hard times are temporary.
Also, celebrate small wins. Don't only focus on big goals. Notice the small good things that happen every day.
And talk to other restaurant owners. They understand. They've been through hard times too. You're not alone.
Both are important. But keeping existing customers is usually more valuable.
It costs less money to keep a customer than to get a new one. And loyal customers spend more over time.
So yes, do marketing to get new customers. But also make sure your existing customers love you and come back often.
First, don't take them personally. Even the best restaurants get negative reviews.
Second, respond professionally and kindly. Thank them for feedback. Apologize if something was wrong. Offer to make it right.
Third, learn from them. If you keep getting the same complaint, maybe that's something you need to fix.
Fourth, don't let one bad review ruin your day. For every one person who complains, there are usually many more who enjoyed their meal and didn't write a review.
A common rule is 3-6% of your sales. But it depends on your situation.
If you're new or struggling, you might need to spend more to get customers.
If you're established with loyal customers, you might spend less.
The key is to track what works. Spend money on marketing that brings customers in. Stop spending on marketing that doesn't work.
You can't make them care as much as you. It's your restaurant, not theirs. They're employees, not owners.
But you can get them to care more by:
Treating them with respect
Paying them fairly
Training them well
Appreciating their good work
Listening to their ideas
Creating a good work environment
People care more when they feel valued and respected.
This is a great question. Here's the truth: If you wait to feel successful until you reach some big goal, you'll never feel successful. Because once you reach that goal, you'll just make a new bigger goal.
Instead, learn to feel successful now. Today. For the work you're doing. For the progress you're making. For showing up and trying.
Success isn't a destination. It's how you feel about your journey right now.
You don't have to do this alone.
I know running a restaurant can feel lonely. You're the owner. The final decisions are yours. The responsibility is yours.
But you don't have to figure everything out by yourself.
There's a community of Indian restaurant owners just like you. They're facing the same challenges. Feeling the same doubts. Working toward the same dreams.
And they're helping each other. Sharing what works. Supporting each other through hard times. Celebrating wins together.
I want to invite you to join us.
The Restaurant Growth Challenge is a free community where Indian restaurant owners:
Share practical ideas that actually work
Support each other through challenges
Learn from each other's experiences
Stay motivated and inspired
Build friendships with people who understand
No complicated stuff. No expensive courses. Just real restaurant owners helping each other succeed.
Here's what you'll get when you join:
✓ Weekly tips and strategies you can use immediately ✓ Real stories from restaurant owners who've overcome the same problems you're facing ✓ A community that understands your struggles and celebrates your wins ✓ Simple frameworks and systems that make your work easier ✓ Accountability and support when you need it most
Click here to join the Restaurant Growth Challenge now. [Add your link]
It's completely free. And it might be exactly what you need right now.
Everything I've shared with you in this article comes down to one simple truth:
You're capable of much more than you realize. You're closer to success than you think. And you have everything you need to build the restaurant you dream of.
The self-awareness. The self-control. The resilience. The kindness. The calmness. The ability to read people. The hospitality. The work ethic.
You already have all of this. You just need to keep using it. Keep improving. Keep going.
Five years from now, you'll look back at today and think: "I was worried for nothing. Look what I built. Look how far I came."
But that only happens if you keep going. If you don't give up. If you trust the process.
You made a chess move years ago when you started or took over this restaurant. That move is still paying off. Every day you work, that move becomes more valuable.
Yes, the world is changing. Yes, things are new and different. Yes, you have to adapt.
But that's okay. That's actually exciting. New opportunities. New ways to succeed. New paths that didn't exist before.
You can do this. I believe in you. Now you need to believe in yourself.
Stop thinking you're behind. Stop comparing yourself to others. Stop waiting to feel successful.
Start recognizing the progress you're making. Start appreciating the work you're doing. Start feeling proud of yourself right now.
You're not far behind. You're exactly where you need to be. And success is closer than you think.
Keep going. Keep working. Keep believing.
Your best days are still ahead of you.
What's one thing you're going to do differently this week? Share in the comments below. Let's support each other.
And if you know another restaurant owner who needs to read this message today, please share it with them. We all need encouragement sometimes. 🙏
Remember: You're closer than you think. Keep going. You've got this.